Google will then need to verify your business.This will take you into the claim area for a Google Business Profile. Click on the “Own this Business?” button.Do a Google search for your business’s name.Once you claim and optimize your business profile it will be easier for people to find you and leave reviews. Chances are, if you have been around for a few years, you will already appear in Google Maps and local searches-you may even already have some reviews. The first thing to do is to claim your Google Business Profile. How to get and respond to Google reviews 1. If you notice recurring customer service issues or other complaints, you can rectify them to improve your customer experience. It’s important to monitor your reviews regularly. People trust Google, so they trust reviews found on your Google Business Profile. Feedback from customers helps you understand how your business is perceived by others and pinpoint areas for improvement.
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